▸ Contact

Talk to a human.

No contact form, no ticket portal, no “chat with our concierge”. Just direct email lines into the right inbox. Tom replies to most messages within a few hours.

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General questions
hello@scarifone.com

Sales, product questions, partnership inquiries, press. If you’re not sure where to send your message, send it here.

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Customer support
support@scarifone.com

Already a customer? Email us with your tenant slug and we’ll dig in. You can also use the in-app bug-report widget — fix usually ships next day.

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Privacy + DPA
privacy@scarifone.com

Data Processing Agreements, GDPR data subject requests, sub-processor change inquiries, audit questions. Custom DPA redlines available on Enterprise.

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Security disclosures
security@scarifone.com

Found a vulnerability? Email here with details. We acknowledge within 48h, aim to fix critical issues within 7 days. Responsible disclosure researchers credited.

▸ Founder office hours

Book 30 minutes with Tom.

If you’re evaluating Scarif One for a small business, agency, or considering the Sovereignty Package self-host, grab 30 minutes on the calendar. No sales pitch — Tom answers questions, walks through your specific use case, demos features in your context.

Office hours: Mon–Fri, 9am–5pm UK time. Most slots fill within 48h.
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Service status + incidents
Live uptime, recent incidents, planned maintenance. Subscribe to email or RSS for incident notifications.
status.scarifone.com →

Looking for the trial? Start it here — 14 days, no card needed.